Last Updated: 2026-02-17

1. Introduction

Welcome to Promise & Co. These Terms and Conditions ("Terms") govern your use of our website [Insert Website URL] and the purchase of products from our online store. By accessing our site or purchasing jewelry from us, you agree to be bound by these Terms.

2. Accuracy of Products & Images

We make every effort to display the colors, images, and details of our jewelry as accurately as possible. However:Screen Display: We cannot guarantee that your computer monitor's display of any color (e.g., gold tones, gemstone hues) will be accurate.Handcrafted Nature: Many of our pieces are hand-finished or contain natural gemstones. Slight variations in stone color, size, or metal finish are not defects but rather unique characteristics of the item.Sizing: Please ensure you know your correct ring or chain size before ordering. We provide sizing guides, but the final responsibility for fit lies with the customer.

3. Pricing and Modifications

Prices for our products are subject to change without notice.Metal Market Fluctuations: Due to the fluctuating cost of precious metals (gold, silver) and gemstones, we reserve the right to adjust our prices at any time.Errors: We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

4. Intellectual Property

All content included on this site, such as text, graphics, logos, button icons, images, and jewelry designs, is the property of Promise & Co. and protected by international copyright laws.You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or our unique jewelry designs without express written permission by us.

5. Limitation of Liability (Jewelry Specifics)Wear and Tear:

Promise & Co. is not liable for damages resulting from normal wear and tear, accident, abuse, misuse, or modification of the product. This includes, but is not limited to, bent prongs, scratched metal, or lost stones due to negligence.Allergies: We strive to use high-quality metals. However, Promise & Co. is not responsible for any allergic reactions or skin sensitivities experienced by the customer. It is the customer's responsibility to be aware of their own metal allergies (e.g., nickel, copper) before purchase.

6. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

7. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada.

8. Contact Information

Questions about the Terms and Conditions should be sent to us at:

Promise & Co. Email: shoppromiseandco@gmail.com